Orbi app not updating firmware is one of the common yet major issues experienced by every third Netgear Orbi user across the globe. But, you don’t have to worry! In this post, you will get one of the best troubleshooting tips that will help you fix “can’t perform Orbi firmware update using the app” issue on the fly.
Fix: Orbi App Not Updating Firmware
Restart Your Netgear Orbi
Sometimes, a minor technical glitch can be one of the major reasons behind Orbi app not updating firmware issue. Need not to worry! To get rid of the technical glitches, simply power cycle your Netgear Orbi.
Walk through the instructions highlighted below and know how to power cycle your restart your Netgear Orbi:
Step 1: Turn off your Netgear Orbi.
Step 2: Wait for a few minutes.
Step 3: Turn your Netgear Orbi back on.
Once you have successfully restarted your Orbi device, check if “Orbi app not updating firmware” issue is fixed or not. On the off chance if the issue continues to persists, move to the next tip Alienware Aurora 2019.
Check the Connection
Chances are that the connection between your Netgear Orbi and modem is not made successfully and due to that you are getting the error. To get the issue fixed:
Make sure that the Ethernet cable you have used to connect your devices isn’t worn out or damaged. Apart from this, ensure that you have to ensure that you have made a secure and finger-tight Ethernet connection between Orbi and modem.
And, if you have made a WiFi connection between your Netgear Orbi and your existing modem, ensure that you are connected to your Orbi’s WiFi.
Once done, check the connection between your devices by accessing Netgear Orbi login page.
Still getting the same error? No worries! Go for advance troubleshooting tips. Scroll down to grab them.
Check the Orbi App
Are you sure that you have downloaded the correct version of the Orbi app? Please verify it! Bear in mind that the wrong version of the app (if installed) will never allow you to run the app or update the firmware. So, you just have to be sure that you have downloaded the correct version of the Orbi app as per the device (Netgear Orbi) model you have.
Uninstall and Reinstall the App
If the issue still persists even after following the above-mentioned tip, then we suggest you to:
- Uninstall the app
- After uninstalling the app, make sure that your device (in which you are about to download the app) have the enough space to run the app smoothly and update Orbi firmware.
- Delete some of the unnecessary files and data.
- Update the software of your device (if needed).
- Restart your device.
- Connect the device to the Orbi’s WiFi.
- Reinstall the Orbi app.
- Sign-in using valid email ID and Orbi login password.
- Try to perform orbi firmware update process again.
Can we hope that you now have a fix to “Orbi app not updating firmware” issue in hand?
Place Your Orbi and Satellite Closer
Distance between your Orbi and satellite may also not allow the latest firmware version to download on your device. So, during Orbi firmware update process, it is important to place the device in reach of each other and to connect them using an Ethernet or a wireless source.
In a Nutshell
Orbi firmware update process (if updated on time) has helped a number of users around the globe to make the most out their Netgear Orbi and WiFi network. So, if you think that your Orbi device has started behaving weirdly, check for its firmware updates available at Tech Bable. And, if you find Orbi firmware update process to be performed, without much delay, perform right away.
So, can we hope that this article has resolved “Orbi app not updating firmware” issue for you? Please share your feedback!